• WHATEVER YOU DO…DO NOT HIT REPLY!!!

    Have you ever received one of those emails?!

    You know the ones I’m talking about….

    ….the one with the long detailed complaint from a customer that absolutely takes you off track?

    …One that leaves you startled, confused, upset, or just plain disappointed?

    First off – it’s okay…everyone gets them. The key is how you deal with it.

    Sit back and watch today’s video tip for a little advice on how to manage conflict emails:

    VIDEO TIP: CONFLICT EMAILS

    Make it a great day gang – regardless of the email that comes your way. You got this!

    Clint