Have you ever received one of those emails?!
You know the ones I’m talking about….
….the one with the long detailed complaint from a customer that absolutely takes you off track?
…One that leaves you startled, confused, upset, or just plain disappointed?
First off – it’s okay…everyone gets them. The key is how you deal with it.
Sit back and watch today’s video tip for a little advice on how to manage conflict emails:
Make it a great day gang – regardless of the email that comes your way. You got this!